If for any reason you are unable to make your scheduled appointment, the salon requires a 24 hour notification prior to your scheduled reservation. This allows our team members the opportunity to offer their services to our other guests here at Bottega. If you have a cancellation or miss an appointment without the 24 hour notice, you may be charged a $20 cancellation fee with your next scheduled appointment.
If there are habitual cancellations or missed appointments, you may be required to make a partial payment before rescheduling a future appointment at Bottega.
Our stylists will follow a similar policy to ensure that you are shown the same respect in your scheduling.
Any guests with same-day cancellations made by a stylist for your appointments without 24 hour notice will be presented with a gift card to be used at your next appointment. This gift card is redeemable for hair services only.